Refund policy
Unfortunately, we do not accept returns. Not even for reasons like Spousal Remorse, the ending of relationships prior to gift giving or if the purchase was made under the influence of any substances, peer pressure, showing off, etc.
That said, if the quality of the item or the print is an issue, reach out to us and let us know. Upon proof of the issue, we can arrange an exchange for the same product, but with corrected quality.
To start the conversation about exchange or other quality issues, you can contact us at gnaughtygnometeeco@gmail.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If this is your situation, please contact us at gnaughtygnometeeco@gmail.com to discuss the details of this process.
Cancellations and Refunds
If you have placed your order in error, please contact us immediately so that we determine whether the order has been sent to production. In some instances, we can cancel the order prior to it being produced, and approve a full refund of the purchase. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund, as well. If more than 15 business days have passed since we’ve approved your return, and your funds have not yet been returned to your bank, please contact us at gnaughtygnometeeco@gmail.com.